How do I book a Spa appointment?
Appointments can be scheduled by contacting us at 203–857-1500. Credit card numbers must be provided at the time of booking to hold therapy appointments.
How far in advance do I need to book my appointments?
We recommend booking your treatment(s) a week in advance to ensure your preferred time is available. We suggest booking 2 weeks in advance for Saturday appointments as these times fill up quickly.
When should I plan to arrive at the spa?
If you are a first time visitor, please arrive 15 minutes prior to your appointment in order to familiarize yourself with our facility and complete your personalized forms.
Are there any health conditions that I should disclose before my appointment?
Your health is of utmost concern to us. Pregnant women, people with circulatory/heart or vascular disease, active cancer, infectious progressive diseases or those with pacemakers should not use the Vibrosaun. Any allergies or current use of medications should be disclosed prior to treatment.
What is the cancellation policy?
In order to provide our clients with quality service at all times, all cancellations require a 24-hour telephone notice or you will be charged the full price of your service. Thank you in advance for your cooperation in respecting our cancellation policy.
What spa etiquette should I be aware of during my visit?
For your complete relaxation and comfort as well as that of our other clients, we ask that you please turn off all cell phones while inside the facility. Our environment promotes tranquility, renewal and wellness, and we ask you to respect all spa guests’ right to privacy and serenity.
Are childcare services available?
We are not equipped to offer childcare services. Please make prior arrangements for this care so that you, as well as our other clients, can thoroughly relax and let us pamper you.
Do you have a standard pricing policy?
We commit to offering our clients affordable, holistic wellness care with our unique offering of services and treatments. The most economical way to experience our services is through our monthly membership plans. We offer a la carte pricing as well.
Are you open to feedback from your clientele?
We are here to provide you with the best wellness and natural healing therapies. As a result, we welcome any suggestions or opinions that may help us better serve your needs. You can provide your suggestions to any of our staff members anytime and we have a suggestion box in the juice bar area as well.